Please find below an update on the water infrastructure upgrades for the South Urban Community. Please note that this is only for affected residents which will have also received an information package in the mail.

Update

In the spring of 2016, residents were invited to an open house about a water pressure zone change scheduled for 2017.  This package outlines the reasons for this project and the steps for you to follow in order to have the pressure reducing valve and expansion tank installed.  The City has modified the program since the open house so that you will not be required to pay the plumber. Instead, the City will hire and pay the plumber directly.  Please contact the City’s consultant, listed below, to indicate whether or not you would like to proceed with the work.

WHAT CHANGES IS THE CITY MAKING THAT WILL AFFECT MY WATER PRESSURE?

The City of Ottawa is undertaking several water infrastructure projects in the South Urban Community (SUC) to meet demands associated with urban growth and to improve the reliability of supply to both existing and future developments.  These projects include a pressure zone reconfiguration, new watermains, and pump station upgrades.  The pressure zone reconfigurations will result in a rise in water pressure to slightly above 550 kPa (80 psi) in low lying areas around the Rideau River, including your residence.  The current Ontario Building Code (Part 7 – Plumbing) states that if the pressure at interior plumbing fixtures will exceed 550 kPa (80 psi) a pressure reducing valve and expansion tank is required to protect the fixtures.

WHAT IS THE CITY DOING TO ADDRESS THE CHANGES TO MY WATER PRESSURES?

The City of Ottawa is offering to install a pressure reducing valve (PRV) in your home to ensure that pressures do not exceed 550 kPa (80 psi).  The PRV will be added to your private plumbing system, inside your house, just downstream of your existing water meter.  An expansion tank to accommodate thermal expansion will also be installed, as required by the Ontario Building Code (Part 7 – Plumbing), between the PRV and your hot water tank.  The City will cover the cost of the equipment and labour required for the installation of the PRV and the expansion tank.

WHAT DO I DO IF I WANT A PRV AND EXPANSION TANK INSTALLED?

If you would like to proceed with the installation of the PRV and expansion tank please follow these steps:

  1. Contact the City’s consultant (contact information is below) indicating your interest to proceed and confirm your contact information (i.e. name, address, contact information and language for communication).
  2. The City’s consultant will then provide you with the name and contact information for a pre-approved, licenced plumber. You will be required to contact the plumber and arrange a time for the plumber to come and review your existing plumbing and the work required. Please note that photographic records will be used to document the existing plumbing configuration and condition.  If the plumbing is easily accessible, and there are no other extenuating circumstances, the work will be completed at that time.  The work normally takes three to four hours.  If the work is more complicated (i.e. the plumbing is not easily accessible due to finished walls, etc.) the plumber will have to return to complete the work at a later date once the scope has been approved by the City and the necessary trades are available to do the finishing work.
  3. A City Inspector will inspect the work. When possible the inspection will be completed immediately following the work. However, when scheduling does not allow, the inspector will have to schedule a separate mutually agreeable time to complete the inspection.
  4. The plumber will take pictures of the final work for the City’s records and also provide you with the manufacturer’s maintenance manual for the new equipment. You will not be required to pay the plumber as the City will be responsible for this.  You will be required to sign a Work Authorization and Release prior to the commencement of the work.

WHAT HAPPENS AFTER THE INSTALLATION OF THE PRV AND EXPANSION TANK

There is a one year warranty for the equipment provided by the manufacturer.  The City will be responsible for the equipment for the first year.  If you experience any issues during the first year, please contact the City Project Manager listed below.  In case of an emergency plumbing issue, please contact a licensed plumber immediately and then contact the City Project Manager.

Similar to the other plumbing fixtures in your home you will be responsible for the maintenance of the equipment.  The manufacturer recommends the equipment be checked every 2 to 3 years.  The maintenance instructions will be provided at the time of installation.

CONTACT INFORMATION

Please contact the City’s consultant to indicate whether or not you wish to proceed with the installation of the PRV and the expansion tank and provide your contact information.  If you have already started installation of the PRV and expansion tank, please contact the City’s Consultant.  If you have any questions or concerns, you can contact either the consultant or the Project Manager.

CITY CONSULTANT

Meghan MacSween, P.Eng., M.ing

Parsons Inc.

E-mail: Meghan.MacSween@parsons.com

Tel.: 613-691-1540

 

CITY PROJECT MANAGER

Fraser Smith, P.Eng.

Design and Construction Branch 1

City of Ottawa

E-mail: Fraser.Smith@ottawa.ca
Tel.: 613-580-2424, ext. 25095

Fax: 613-560-6064